I want help
Post a simple campus-help request. Name, contact and what happened is enough.
Post help requestYou were referred by someone who wants to help
You can look around first. Starting Quick Help does not mean paid work starts immediately; we check the request and explain the next step.
1. Send the linkUse a normal message: “I thought this might help you.”
2. They decideYour friend can read it first, ask a question, or start Quick Help.
3. We check itIf their job goes ahead, we check whether a 5% thank-you applies.
Only share with people who may genuinely need help. To be counted, they should start through your referral link before booking.
Your referral link has been kept
You came through a referral link. You stay in control, and paid work does not start until the next step is clear.
Example: a AUD 300.00 job could mean AUD 15.00 as a thank-you after we check it.
Thank-yous are not guaranteed. To be counted, the person should start through your referral link before booking.
Thank-you guideA thank-you of up to 5% may apply
Open this small guide only if you want example amounts. The person you refer still chooses whether to get help, and any thank-you is checked after a paid job is completed.
Example job amountPossible thank-you
AUD 100.00AUD 5.00
AUD 200.00AUD 10.00
AUD 300.00AUD 15.00
AUD 500.00AUD 25.00
AUD 1,000.00AUD 50.00
Keep it friendlyShare it as a helpful suggestion, not a sales pitch.
We check itIf they book and complete a paid job, we check whether a thank-you applies before confirming it.
No extra costThe referral thank-you does not add extra cost to the customer.
Example: a AUD 300.00 completed paid job could mean up to AUD 15.00 after we check it. It is not guaranteed and may not apply to discounted, cancelled, refunded, unpaid, repeat, fake, self-made or ineligible bookings. Simple sharing works best: “I thought this might help you.”
Fair sharingHow we keep referrals fair
You stay in control. Referrals are checked so the person who shared the link is only thanked when the rules allow it.
Do not refer yourselfA thank-you is for sending someone else to friendly tech help, not for your own booking.
One real request is enoughDo not create the same booking more than once or ask someone to submit fake details.
Only completed work can countA thank-you may not apply if the job is cancelled, refunded, unpaid, unsuitable or does not go ahead.
Use your link firstTo help us count it, the person should start through your referral link before booking.
No pressure: do not promise a guaranteed thank-you, create fake or repeat bookings, refer yourself, or pressure anyone to book.
If there is immediate danger, call emergency services first
For suspicious messages, account access, remote access requests, banking/code pressure or unsafe behaviour concerns, pause and contact support before taking the next step.
Join the student pathway.
University and TAFE students can register interest for practical campus, community, referral, support, support, marketing and project work when their course or skill area matches the type of help they want to offer. The app helps keep work clear through guidance, Team Up, job boards, skill tags, customer updates, official payment links, reviews and live resume proof.
Choose one first step.
Students should not need to understand the whole system before starting. Pick the safest first action, then the app can guide MateCard, SkillStack, Proof Missions and Live Resume later.
I want experience
Request student access and start with safe volunteer proof before paid/provider work.
Request accessI am unsure
Ask for guidance before you touch private data, payment, customer work or school assessment material.
Ask guidanceWhy students would use this
Start small, build proof, then decide what comes next.
The student pathway should feel useful even before paid work. A student can start with volunteer proof, a campus ambassador action, one guidance question or a SkillStack update.
Student pathway
Start with one pathway, then build proof over time.
Students should see what to do first, what result they get, and how it supports MateCard, SkillStack and Live Resume.
Choose pathwayStudent access, ambassador or guidance.
Build proofComplete suitable tasks and collect simple evidence.
Show readinessUse MateCard, SkillStack and Live Resume for future provider review.
Plain-language rule: users should know where they are, what they get, and what to tap next.
Mission feed
Pick a useful campus mission, then turn it into proof.
The feed mixes real peer-help jobs with practice and resume-builder missions. Every mission links to a relevant job family and soft-skill proof so students can show what they are building.
Generated missions are not fake paid jobs. Practice and volunteer missions are labelled, paid pathways stay review-first, and private details stay off public resume proof.
Soft-skill proof
Link small campus jobs to workplace skills students can prove.
Each mission produces privacy-safe proof across study, business, communication, management and organisation skills.
Campus support page showcase
Turn campus help into a shareable support page profile.
Students can show a privacy-safe Campus Support page card with Volunteer proof, skill tracks, related job families and soft-skill proof. The card links to the existing resume proof page and keeps Volunteer work separate from paid job proof.
Campus Support page Card
Shows level, skill tracks, completed Volunteer proof and safe next steps.
Ask for student help
Share a simple campus link so peers can ask for help or join as support pages.
No private peer details
Share cards should show skills, badges and safe proof only. Peer names, contact details and private request notes stay hidden.
Peer thank-you loop
Collect simple thank-you proof after help.
After a Volunteer-tagged campus task, a peer can leave a short thank-you or select safe endorsement tags. Public display stays privacy-reviewed and Volunteer-tagged.
Clear explanationPatient and helpfulGood communicationHelped me understandOrganised and reliableWould ask again
Thank-you notes support confidence, resume proof and team review, but they must not include passwords, private documents, contact details or sensitive account information.
Safety and review
Small Volunteer tasks can count toward. Sensitive work needs review.
Safe campus practice
Wi-Fi, Microsoft 365 setup, simple planning, follow-up writing and basic study organisation can privately credit progress when safe.
Sensitive support
Passwords, banking, payment, private documents, data recovery, security incidents, business/customer work and paid jobs require review.
Paid pathway stays manual
Volunteer progress can support readiness, but it does not automatically approve paid work or public proof.
Upskill reflection
Every mission becomes a learning story.
After completion, students can capture what they helped with, what skill they practised, what they learned and what they would explain better next time.
What did I help with?
Connect the task to a mission, job family and soft-skill proof.
What did I learn?
Turn practical activity into interview-ready examples.
Add to resume proof?
Keep it private until reviewed, then show it with the correct Volunteer or Paid label.
Campus growth loop
Students can become campus connectors without a repeat ambassador system.
The flow reuses the existing ambassador and referral/share links. Students can share a support page card, invite classmates, support clubs, and bring more real campus requests into the mission feed.
Complete profile and choose skill tracks.
Complete Volunteer-tagged campus help.
Share support page links and invite peers safely.
Use existing ambassador review and referral pathways.
Campus insight
Use the same activity records to see what students need and what support pages are learning.
Staff can review campus demand, mission categories, practised skills, job families, Volunteer vs paid-review requests, thank-you notes, reflections and share activity from the existing thin record layer.
Demand
Most requested campus help and mission tracks.
Skills
Tech, business, study, management and digital skills practised.
Growth
Share activity, ambassador prompts and campuses with momentum.
Choose the pathway that fits you.
You do not need to be a tech expert to start. Choose a path that matches your current confidence, then build proof from real activity.
Volunteer
Start with student-to-student campus help
Start with clearly tagged volunteer practice for students on the same campus. Small safe volunteer tasks can privately count toward progress, thank-you notes, skill tags and resume proof before paid work is considered.
Request volunteer campus access →Non-technical pathwayBecome a student ambassador
Use business, marketing, communication, referral and campus network skills to create opportunities and build proof.
Create ambassador link →Guided pathwayAsk before you take unclear work
Use guidance when a job involves privacy, payment, customer expectations, bigger projects or anything you have not done before.
Ask for guidance →Skill recognitionTurn real activity into skill tags
Skill tags help show what you actually practised, not just what you say you can do.
See skill tags →Live resumeBuild proof for interviews
Use reviews, outcomes, guidance notes and earned skills as real examples for job applications and interviews.
View earned skills →Team UpWork with others on bigger projects
Build organisation, people management, project management and customer update skills through clearer student roles.
Explore project board →What students can build.
CommunicationAsk better questions, explain next steps and keep people updated.
Customer supportRespond calmly, track requests and help people feel looked after.
Organised support confidenceRecord details, follow up, manage links, check invoices and keep work organised.
Payment confidenceUnderstand clear payment details, official links and safer boundaries.
MarketingUse referrals, share links, QR codes and campaigns without being pushy.
OrganisationPlan small tasks, prepare notes and complete work in a clearer order.
People managementSupport classmates, coordinate small teams and ask for help early.
Project managementBreak bigger work into roles, updates, checkpoints and outcomes.
How the student pathway works.
Pick your starting role.
Support page, ambassador, campus support, Team Up contributor or future student leader.
Support page, ambassador, campus support, Team Up contributor or future student leader.
Choose suitable work.
Start with clear, low-risk tasks. Volunteer practice is tagged Volunteer, and paid work stays separate until team review.
Start with clear, low-risk tasks. Volunteer practice is tagged Volunteer, and paid work stays separate until team review.
Use guidance before anything unclear.
Pause before risky privacy, payment, customer or project situations.
Pause before risky privacy, payment, customer or project situations.
Capture proof from real activity.
Reviews, skill tags, customer updates, referral activity, team notes and outcomes can become live resume evidence.
Reviews, skill tags, customer updates, referral activity, team notes and outcomes can become live resume evidence.
Grow into leadership.
Experienced students can Team Up, lead small projects, support newer students and build stronger employability stories.
Experienced students can Team Up, lead small projects, support newer students and build stronger employability stories.
Safety and trust come first.
Students should not overpromise, collect private passwords, handle sensitive payment details informally or take work they are not ready for. Volunteer practice must show a Volunteer tag next to it. Small safe volunteer tasks can privately count toward progress and resume proof, while public sharing and paid work remain review-first. The safer approach is to keep requests clear, use official payment and support pathways, ask for guidance, and build proof from work that is suitable.
Why this helps your future.
For job interviews
You can explain real examples: how you communicated, handled expectations, followed up, worked in a team, asked for guidance and improved.
For your live resume
Skill tags, reviews, referral activity, customer support steps and project outcomes help show what you practised, not just what you claim.
Ready to start?
Choose the first path that fits you. You can start with volunteer-tagged student-to-student campus practice, a campus ambassador path, a Team Up contributor path or a guided student learner path.
We will review the safety concern carefully
The team reviews the information, looks for the safest next step, and contacts you if more detail is needed. Keep screenshots or messages if safe.