Useful detail
Problem, device/service, symptom, customer impact and safe next step.
The checker reads plain text notes, scores useful detail, detects risk, and suggests low-risk tag evidence before a person gets involved.
This first version is rule-based: keyword checks, required detail checks, privacy patterns, risky claim checks and tag-category matching. It does not approve Senior or Master tags.
Problem, device/service, symptom, customer impact and safe next step.
Wi-Fi, device, software, marketing, cyber safety and business wording can suggest matching skill tags.
Passwords, codes, phone/email details, bank/card wording, private identity details and risky guarantees are flagged.
The checker does not create a new tag engine. Clean note results can feed the existing campus helper and provider evidence systems in the next pass. Risky, unclear, sensitive, Senior and Master cases still go to review.
Auto-checked evidenceEvidence checklistSkill tag pathwayReview queue by exceptionPractice tasksReview queue by exceptionPractice tasks