You have been referred to friendly local tech help.
This page explains what happens next before you start Quick Help. We keep referral details private, preserve the referral source for manual review, and do not add extra cost to your request because you were referred.
Your referral path is ready
Referral not supplied
Trust promise
You stay in control. We confirm the issue, scope, quote approvals, evidence, warranty boundaries and customer messages through the platform. Referral rewards are reviewed manually only after eligible completed work.
What happens next?
Start Quick Help and describe the device, issue, urgency and best contact method.
Admin reviews the request and confirms service scope, quote or next action before work proceeds.
Any referral thank-you or reward is reviewed separately. It does not change your service price or support priority.
Before you continue
You can ask a question first and you do not need to accept work until scope and next steps are clear.
Approvals, timelines, sign-offs and messages are kept separate from internal admin-only notes.
Referral source details are used to understand where the enquiry came from and for manual review only.
Optional: thank the person who referred you
This note is saved for manual review only. It is not posted publicly and does not approve a reward automatically.