Referrals
Refer a Friend

Share a simple referral link

Add your details so we can keep your link ready. Share it only with people who may genuinely want tech help.

1. Send the linkUse a normal message: “I thought this might help you.”
2. They decideYour friend can read it first, ask a question, or start Quick Help.
3. We check itIf their job goes ahead, we check whether a 5% thank-you applies.
Share my linkGet Tech HelpAdd my details
Only share with people who may genuinely need help. To be counted, they should start through your referral link before booking.
Referral thank-you

Share help. Get a small thank-you if it works out.

Send your link to someone who may need friendly tech help. They choose what to do next. If their job goes ahead, we can check whether a thank-you applies.

Example: a AUD 300.00 job could mean AUD 15.00 as a thank-you after we check it.

Thank-yous are not guaranteed. To be counted, the person should start through your referral link before booking.

Thank-you guide

See what 5% can look like

Open this small guide only if you want example amounts. The person you refer still chooses whether to get help.

Example job amountPossible thank-you
AUD 100.00AUD 5.00
AUD 200.00AUD 10.00
AUD 300.00AUD 15.00
AUD 500.00AUD 25.00
AUD 1,000.00AUD 50.00
Keep it friendlyShare it as a helpful suggestion, not a sales pitch.
We check itIf the job goes ahead, we check the thank-you before confirming it.
No extra costThe referral thank-you does not add extra cost to the customer.
Example: a AUD 300.00 job could mean AUD 15.00 after we check it. It may not apply to cancelled, refunded, repeat, fake or self-made bookings. Simple sharing works best: “I thought this might help you.”
Fair sharing

Keep referral thank-yous fair

Share only with people who may genuinely need help. Thank-yous are checked before they are confirmed.

Do not refer yourselfA thank-you is for sending someone else to friendly tech help, not for your own booking.
One real request is enoughDo not create the same booking more than once or ask someone to submit fake details.
Only completed work can countA thank-you may not apply if the job is cancelled, refunded, unpaid, unsuitable or does not go ahead.
Use your link firstTo help us count it, the person should start through your referral link before booking.
No pressure: do not promise a guaranteed thank-you, create fake or repeat bookings, refer yourself, or pressure anyone to book.
Urgent support

If there is immediate danger, call emergency services first

For suspicious messages, account access, remote access requests, banking/code pressure or unsafe behaviour concerns, pause and contact support before taking the next step.

Ask support to check itWorried About a Scam?Report a safety concern
Referral sharing

Simple referral sharing

Use this page to share a referral link or open the QR/flyer tools. Private customer job details stay separate from this sharing page.

Add my detailsSign inOpen share page

Safe sharing rules

Do: share the link with people who asked for tech help, and let them enter their own details.
Do: keep the message honest. Say you recommend the service, not that a result is guaranteed.
Do not collect passwords: ask for or store passwords, device PINs, one-time codes, bank details, or private customer information for us.
Do not: promise instant service, guaranteed repair, discounts, team-reviewed rewards, or payment outcomes.

Before provider or partner participation

Before provider or partner participation: provider, partner and referral pathways are designed to help suitable people or businesses explore introductions, service support, project work or provider opportunities. They do not guarantee approval, jobs, customer volume, income, referrals, payment timing, reviews or ongoing work. Participation does not automatically create employment, contractor, agency, partnership or franchise rights unless a separate written agreement says so. Providers and partners must follow official scope, quote, payment, safety, licensing, insurance, tax and customer communication requirements that apply.