Start a tech support request | Your IT and Tech Mates

What needs help?

Tap the closest answer. It is okay if you are not sure.

If yes, we can suggest a likely NDIS category and support item/code while you book.

Choose the closest problem. You can add more details later.

We’ll email you when there’s an update.

First nameEmail address

Optional. Add a photo or note if it helps.

Add a photoOptional

Optional device photo

A photo can show the device, model label, damage or an error message. You can skip this.

Photos are processed temporarily and deleted after extraction. Do not include passwords or account details. IMEI and EID are not collected.

Add a noteOptional

Tell us anything important0 / 1200

Check each item and change anything that does not look right.

DeviceNot selected

ProblemNot selected

ContactNot added

Your editable summary

Check this summary and change anything that is not right.

No payment is taken now. We’ll show you a quote before any paid work starts.

After you send it, we’ll email you when there’s an update. You won’t need to explain the problem again.