🏘 Community Guide Series
Community Guides
All six guides
Choose the guide that fits your situation
Guide 1
Neighbour Help Board
How local residents post trusted tech help requests and get matched with approved providers — no bidding, admin moderated, plain-English quotes.
Guide 2
Campus Help Board
Student tech help for laptops, Wi-Fi, email, software, study tools and device setup — matched with approved campus helpers, deadline-aware.
Guide 3
School Tutoring Board
Safe, moderated tutoring requests — guardian details required for under-18 students, WWCC-aware tutor checks, no bidding, academic integrity safeguards.
Guide 4
Provider Interest, No Bidding
Why fixed offers and moderated provider interest protects customers and providers better than a lowest-price bidding marketplace.
Guide 5
Referral Tracking
How referral links and codes connect referred jobs to quotes, invoices and manually approved commission — with fraud and duplicate safeguards.
Guide 6
Live Resume and Showcase Cards
Shareable profile pages for students, tutors and providers — skills, reviews, completed jobs, trust badges and a trusted request button.
Also in guides
More helpful guide series
Quick Help
Quick Help Guides
Senior support, NDIS client IT, device repair, guided intake and trust and safety — five plain-English guides.
Support Desk
Support Desk Guides
Email-to-ticket, replies, attachments, ticket-to-quote, assignment and auto-refresh dashboards — five guides for service teams.
Tradie Guides
Tradie Admin Guides
AI, CRM, lead tracking, job notes and admin automation for small trade businesses across Melbourne's North.
Ready to post a help request or view local providers?
Post a neighbour, campus or school help request — or browse live provider profiles and request a preferred provider directly.