Separate customer journey
Parents / Guardians
A guardian-first path for child/student support, consent, safe tutoring and family device help.
Start this flowAll customer segmentsFollow-on screens
- Guardian entryCapture guardian contact details and who the support is for.
- Student contextCapture age band, school/campus context and support type without exposing sensitive public details.
- Consent and safetyConfirm guardian consent, academic integrity and safe contact boundaries.
- Family preferencesChoose session style, availability, updates and accessibility notes.
- Guardian next stepRoute to quote, tutor matching, device help, team review or follow-up.