🛡 Free scam risk assessment — find out how exposed your household is before it's too late · Epping & Wollert · Seniors & NDIS welcome · Mon–Sat 9am–7pm
🛡
Darren — Scam Protection & PC Security Specialist
Scam Removal · Device Security · Your IT & Tech Mates · Epping & Wollert VIC
Eight quick questions reveal your household’s real scam risk score — and generate a personalised protection plan. Covers phone scams, email fraud, remote access attacks and more. Seniors, families, NDIS clients and small business. Takes 3 minutes.
How do I know if my device has already been compromised by a scammer? ▼
Signs your device may have been compromised: unknown programs appearing in your task manager or app list, browser home page changed without your permission, pop-ups appearing even when not browsing, laptop running slower than usual, unknown charges on bank accounts, or your contacts receiving emails you didn’t send. If any of these apply, call 0452 323 571 for a same-day scam check and cleanup from $89.
What is a scam protection setup and what does it include? ▼
Our Scam Protection Setup ($79) covers: installing Truecaller or enabling iOS/Android call filter, enabling two-factor authentication on your key accounts (bank, email, MyGov), installing and configuring reputable antivirus, securing your browser against malicious pop-ups, reviewing your passwords and setting up a password manager, and a plain-English briefing on the top 5 current scam types. We come to your home in Epping or Wollert. Call 0452 323 571.
I let someone remote into my computer during a phone call — what should I do? ▼
This is the most serious scam scenario. Act immediately: disconnect from the internet (unplug the network cable or turn off WiFi), call your bank and report potential fraud, change passwords from a different device, and call 0452 323 571 to book an emergency device check. Do not turn the computer off — this preserves evidence. We can usually attend same-day in Epping and Wollert.
Is my elderly parent at higher risk of scams than the rest of the household? ▼
Yes, significantly. Older Australians are the primary target for phone scams, remote access fraud and ATO impersonation calls. Factors that increase risk include: living alone, being less familiar with current scam tactics, trusting authoritative-sounding callers, and having devices set up without security in place. Our Senior Scam Protection service is specifically designed for this situation — we come to the home, explain everything clearly and set up all necessary protections. From $79. Call 0452 323 571.
Can you check my PC for scam-related malware before something bad happens? ▼
Absolutely — preventive scam checks are one of our most popular services, especially for households where a senior member has received suspicious calls. We run a full malware scan, check for remote access tools, review browser extensions and startup programs, and check your accounts for any unusual activity. Preventive scam check from $79. We come to you in Epping, Wollert and all Melbourne North suburbs. Call 0452 323 571.
What Epping & Wollert Households Say
★★★★★
“My mum had been getting scam calls daily. Darren set up Truecaller and two-factor on her accounts in one visit. She hasn’t had a problem since. Wish we’d called sooner.”
Sarah M. — Epping 3076 · Scam Protection Setup
★★★★★
“Dad let someone remote into his computer thinking it was Microsoft. Darren came the same afternoon, cleaned everything up and made sure nothing dodgy was left behind. Patient and thorough.”
Michael T. — Wollert 3750 · Emergency Scam Cleanup
★★★★★
“Used the scam risk assessment online and it told me exactly what protection my household was missing. Booked Darren the next day. Everything set up in under an hour.”
Christine L. — South Morang 3752 · Security Setup
💰 Refer & Earn — Get Paid for Helping Neighbours
Know someone in Epping, Wollert or Melbourne North who needs scam protection or tech help? Refer them through TheFixers.App and earn up to 4% Primary Referrer commission on every completed job — up to 24 months or the first 20 jobs. Free to join, no minimum payout.
Full household scam protection setup from $79. We come to you, set up call filters, two-factor authentication, antivirus and browser security. Same-day scam check and cleanup available. No Fix No Fee.
All tools free · No sign-up required · Epping 3076 · Wollert 3750 · Melbourne North VIC
Local Repair Service — Epping & Northern Suburbs
Does Your IT and Tech Mates help small businesses in Epping?
Yes. Your IT and Tech Mates provides IT support and device repairs for small businesses across Epping and Melbourne's northern suburbs. Services include PC and laptop repair, virus removal, network setup, data recovery, and cybersecurity assessments. On-site visits available. NDIS-friendly invoicing. Call 0452 323 571.
📍 Your IT and Tech Mates is based in Epping VIC 3076 and services all Northern Suburbs: Wollert, Lalor, South Morang, Thomastown, Mill Park, Mernda, Craigieburn, and Doreen.
View all service areas →
About Your IT and Tech Mates
A Real Local Business — Not a Chain, Not a Call Centre
Your IT and Tech Mates is a locally owned device repair service based in Epping VIC 3076. We repair laptops, phones, tablets, MacBooks, and computers for homes, small businesses, students, seniors, and NDIS participants across Melbourne’s northern suburbs — including Wollert, Lalor, South Morang, Thomastown, Mill Park, Mernda, and Craigieburn.
Every repair starts with a free diagnostic. You get a fixed quote before we touch anything. No-fix, no-fee. We live here and work here — your neighbours already trust us. Call us on 0452 323 571 or WhatsApp us.
