Back to main screen

Job Support Ticket

For existing customers who need help with a current or recent job, quote, invoice, receipt or warranty item. This is separate from the business-client helpdesk.

Use this when something about an existing job needs follow-up. For a new repair or new booking, use Quick Help instead.

Raise an issue about an existing job

Back to My Service HubNew booking / Quick Help

For safety, do not include passwords, MFA/2FA codes, banking codes, full card details, TFNs, private payroll details or private access codes. We will ask through a safer process if access is needed.

Which helpdesk should I use?

Existing customer job issue

Use this page for an issue about a current job, quote, invoice, receipt or warranty item.

Business support client issue

Use the business helpdesk only if your organisation has ongoing support with us.

Business Helpdesk