Provider pickup hub
Book one pickup batch, add multiple devices, and track each device by resident, student, staff, room, class, department or asset reference.
Partner referral credits
Share a provider referral link with permission. Eligible completed referrals can generate organisation service credit for future pickup, repair or tech help.
Community give-back
Providers can see how much service credit has been generated, used, available and pending for their organisation or community.
How provider referrals work
- Provider receives a referral code, QR link or printable flyer.
- Provider shares the link only with permission and without pressure.
- The referred customer chooses whether to start a Quick Help or provider pickup request.
- Admin reviews eligibility after the job is completed, paid, held and cleared.
- Approved reward value becomes organisation service credit unless admin has approved a different reward type.
Safeguards
Provider referrals must be permission-based. Staff must not pressure residents, families, parents, students, staff or clients. Referral credit should be disclosed where relevant. Do not submit medical details, student-sensitive details, private access details or banking information in referral or pickup forms.