Simple referral details
Join the referral network
Add only the details staff need to contact you, keep the referral attached, and help you continue to Quick Help when you are ready.
Pick the correct next step for this referral page
Join if you want to share referrals. If you need tech help, move to the Quick Help request path instead.
- Join here if you want your own referral link.
- Use Quick Help if you are the customer needing support.
- Support can help separate referral questions from repair requests.
Joining and booking are separate steps
Use this page if you are adding referral details. Use Quick Help when you need tech help reviewed by staff.
Referral details help staff understand where the request came from. The repair request itself still uses the existing Quick Help path.
Your details
What happens next?
You can request help now, or use your referral link later. Staff review requests before arranging next steps.
Referral: not supplied
Move from referral details to booking
After adding your details, the next useful step is the referred Quick Help path. That keeps the referral context with the request.
- Add the safe contact details you want staff to use.
- Continue to referred booking.
- Do not submit the same referral twice.
This guidance keeps your existing request, referral or provider path together instead of starting a duplicate path.