Digital Transformation for SMBs
Digital Transformation for SMBs
Digital Transformation for SMBs: Why ‘Build-and-Run’ is a Roadblock to Growth
Every small business owner knows they need to embrace digital transformation. It’s the key to competing with bigger companies, improving efficiency, and reaching new customers. But what does that really mean? For many, it starts with an exciting project: a new custom app, a customer portal, or an AI automation tool.
Stop paying for unexpected tech costs. Our fixed-price and managed software development service gives your small business a predictable budget and a dedicated expert team for all your custom software needs. Let’s build your success story together.
The problem arises when that project follows the old “build-and-run” model. You invest heavily, the software is delivered, and the developers are gone. You’re left with a powerful new tool, but no long-term plan for its upkeep, security, or evolution. This is a common roadblock to true digital transformation for SMBs and you get a product, but you don’t get a strategy.
At Your IT and Tech Mates, we believe successful digital transformation requires a continuous, strategic partnership. We’re not just a software development agency; we are your dedicated software development team for your business, providing the expertise and ongoing software development support you need. We’ve built our model around this idea, offering a sustainable path forward that goes beyond a single software development project.
The Pricing Model That Fuels Your Transformation
Our managed software development service model is designed to provide proactive support and continuous development for a wide range of software, including but not limited to:
💡AI and Machine Learning Integrations: We manage the underlying infrastructure, maintain the models, and integrate new data streams to keep your AI tools performing at their best.
💡Mobile Applications: We handle continuous updates, bug fixes, and new feature development for both iOS and Android apps to ensure they’re always secure and relevant.
💡Websites and Web Applications: We provide full-stack development and maintenance, security patching, hosting management, and continuous feature development to keep your online presence modern and stable.
💡Legacy System Upgrades: We can perform a complete software overhaul to migrate your aging systems to a modern, AI-powered cloud platform, followed by a long-term managed service to ensure its continuous security and performance.
Before we begin our long-term partnership, we conduct a crucial one-time project. This is a fixed-price phase that gets us both on the same page.
- For New Software: This is the MVP Development Project, typically priced in the $10,000 – $30,000 range. It’s designed to get a functional, market-ready product in your hands quickly.
- For Existing Systems: This is a System Audit & Discovery Project, typically a fixed fee of $5,000 – $10,000. It gives us a deep understanding of your current technology and provides a clear roadmap for future improvements.
Once this initial phase is complete, your technology journey continues with a predictable, monthly retainer. Our software support retainer is tiered to match your budget and growth ambitions.
Managed Software Development Pricing
| Tier | Monthly Price Guide | Services Included |
| Starter Tier | $1,500 - $10,000/month | Proactive monitoring, security patching, hosting management, and a small block of development hours for support and minor updates. Should you need more time in a given month, additional hours are available at a discounted rate. |
| Growth Tier | $10,000 - $50,000/month | All Starter Tier services, plus a significant block of dedicated development hours per month for building new features and integrations. |
| Enterprise Tier | Starting from $50,000+/month | A fully customized plan with a dedicated, cross-functional team, 24/7 support, and strategic consulting to meet complex business needs. |
This tiered structure allows you to choose a level of support that fits your budget, giving you a predictable way to fund your digital transformation for SMBs without financial surprises.
Three Pillars of Your Digital Transformation Journey
Our managed approach isn’t just about different pricing; it’s about a fundamentally better way to build and manage your digital future.
1. A Predictable Budget for Your Transformation
Digital transformation shouldn’t come with financial surprises. Our software support retainer allows you to budget for continuous improvement just like you would for rent or salaries. This predictability is a cornerstone of a successful and sustainable transformation.
The True Cost of Software: A Comparison
When you’re considering a new software project, the initial price tag is just one piece of the puzzle. Here’s how our managed service compares to other common approaches:
🧐 The “Build-and-Run” Model: This model seems cheap on the surface, but it’s the riskiest. After the initial project cost, you have zero budget predictability. When a bug appears or a security vulnerability is found, you face a hefty, unexpected bill for emergency “break-fix” work. This reactive model often leads to prolonged downtime, lost revenue, and costly technical debt in the long run.
🧐 Hiring a Full-Time Developer: The true cost of an in-house developer is far more than just their salary (which can easily be over $120,000 per year). You’re also responsible for taxes, superannuation, benefits, equipment, and training, which can add 25-30% on top of their base pay. For many small businesses, there isn’t always 40 hours of work each week, so you end up paying for idle time.
😍 Our managed service eliminates these hidden costs and allows you to pay only for the expertise you need. Plus, you gain access to a full team of specialists from designers and full-stack software engineers to mobile app developers, AI integration experts, cloud infrastructure architects, and QA testers for a fraction of the cost of hiring just one person.
2. A Proactive Partner, Not a Reactive Fixer
The biggest threat to a successful transformation is outdated and unmaintained technology. We provide dedicated application maintenance services to ensure your entire digital ecosystem is secure, up-to-date, and performing at its best. This proactive strategy prevents technical debt and keeps your transformation moving forward without costly interruptions.
3. An Engine for Continuous Innovation
Digital transformation is never finished. New technologies and market demands require constant adaptation. As your dedicated IT consulting for small business, we work with you to plan and implement new features, ensuring your technology evolves alongside your business. This ongoing software development is the engine that keeps your transformation alive and your business competitive.
Is This Model Right for Your Business?
Whether you’re just starting your journey or are stuck with a legacy system, our managed model can provide the strategic path forward.
📈 For businesses at the start of their journey: We help you build a foundational Minimum Viable Product (MVP) and then scale it into a powerful, managed solution that grows with you.
📈 For businesses with existing systems: We become your trusted IT consulting for small business, modernizing your current technology while building the new tools you need for the future.
At Your IT and Tech Mates, we believe true digital transformation is a partnership. Our goal is to be your strategic ally, providing the expertise and predictable support you need to not just build a project, but to build a lasting, innovative business by managing everything from AI integrations and mobile apps to web applications and legacy system upgrades.
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* Due to overwhelming demand, we cannot guarantee approval for all mobile app applications. We will only select good businesses that bring value to society and the community, aligning with our business values of fairness and good customer service. Please note that prices are subject to change.
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