Student Help Board
Study, device, tutoring-safe and live-resume support for students.
Academic integrity and guardian checks apply where relevant.
Request accessYou were referred by someone who wants to help
You can look around first. Starting Quick Help does not mean paid work starts immediately; we check the request and explain the next step.
1. Send the linkUse a normal message: “I thought this might help you.”
2. They decideYour friend can read it first, ask a question, or start Quick Help.
3. We check itIf their job goes ahead, we check whether a 5% thank-you applies.
Only share with people who may genuinely need help. To be counted, they should start through your referral link before booking.
Your referral link has been kept
You came through a referral link. You stay in control, and paid work does not start until the next step is clear.
Example: a AUD 300.00 job could mean AUD 15.00 as a thank-you after we check it.
Thank-yous are not guaranteed. To be counted, the person should start through your referral link before booking.
Thank-you guideA thank-you of up to 5% may apply
Open this small guide only if you want example amounts. The person you refer still chooses whether to get help, and any thank-you is checked after a paid job is completed.
Example job amountPossible thank-you
AUD 100.00AUD 5.00
AUD 200.00AUD 10.00
AUD 300.00AUD 15.00
AUD 500.00AUD 25.00
AUD 1,000.00AUD 50.00
Keep it friendlyShare it as a helpful suggestion, not a sales pitch.
We check itIf they book and complete a paid job, we check whether a thank-you applies before confirming it.
No extra costThe referral thank-you does not add extra cost to the customer.
Example: a AUD 300.00 completed paid job could mean up to AUD 15.00 after we check it. It is not guaranteed and may not apply to discounted, cancelled, refunded, unpaid, repeat, fake, self-made or ineligible bookings. Simple sharing works best: “I thought this might help you.”
Fair sharingHow we keep referrals fair
You stay in control. Referrals are checked so the person who shared the link is only thanked when the rules allow it.
Do not refer yourselfA thank-you is for sending someone else to friendly tech help, not for your own booking.
One real request is enoughDo not create the same booking more than once or ask someone to submit fake details.
Only completed work can countA thank-you may not apply if the job is cancelled, refunded, unpaid, unsuitable or does not go ahead.
Use your link firstTo help us count it, the person should start through your referral link before booking.
No pressure: do not promise a guaranteed thank-you, create fake or repeat bookings, refer yourself, or pressure anyone to book.
If there is immediate danger, call emergency services first
For suspicious messages, account access, remote access requests, banking/code pressure or unsafe behaviour concerns, pause and contact support before taking the next step.
Cross-board access
Other boards for Providers
These are separated from your main journey. Some boards are automatic, while sensitive boards need admin approval before private details are visible.
Neighbour Help Board
Local home tech help, repair, pickup, setup and trusted neighbour requests.
Private contact and address details stay hidden until admin approves the job.
Request accessSchool / Tutoring Help Board
Tutor, school and guardian-managed support with under-18 safeguards.
Manual moderation, guardian consent, WWCC-aware checks and no assignment/exam completion.
Request accessCampus Help Board
Campus support, student provider opportunities and partner referrals.
Campus or school visibility is controlled by approval and role.
RelevantProvider Board
Approved provider opportunities, requests for more info, fixed-fee jobs and quote-ready work.
Only approved providers or invited agencies can see private job details.
RelevantTechnician / Field Job Board
Assigned field jobs, dispatch updates, completion evidence and sign-off.
Technicians only see assigned or approved jobs.
RelevantLarge Project / Team Board
Multi-step projects, team roles, milestones, files, tasks, customer updates and approvals.
Project access is invitation or admin approval based, with private milestones and role-based views.
RelevantQuick Help Board
Fast support requests, simple repair bookings, warranty claims and customer follow-up.
Guest-first private links and moderation still apply.
RelevantBefore you take part
Before you take part: opportunity, referral, provider, job-board, ambassador, invoice and payment pathways are designed to help people explore suitable work, introductions, customer support, referral, project, provider or service opportunities. They do not guarantee jobs, income, referrals, rewards, reviews, approvals, ongoing work, payment timing or customer outcomes. Participation does not automatically create an employment, contractor, agency, partnership or franchise relationship with thefixers.app or Your IT & Tech Mates unless a separate written agreement says so. Each person must only accept suitable tasks, use official payment and support pathways, follow safety and guidance rules, avoid overpromising, and meet any tax, legal, licensing, campus, age, consent or parent/guardian requirements that apply.
We will review the safety concern carefully
The team reviews the information, looks for the safest next step, and contacts you if more detail is needed. Keep screenshots or messages if safe.