What to say
A manual handover pack for pilot operators so referral, repeat-use, support, story and local-trust workflows are clear before the next pilot stage.
Build: A0000381
QA summary
StatusNEEDS REPAIR
27Total checks
0Passed
20Warnings
7Failures
Control rule: this is a manual, admin-reviewed workflow. Nothing is automatically sent, published, rewarded, ranked or escalated.
Readiness items
What not to say
A manual handover pack for pilot operators so referral, repeat-use, support, story and local-trust workflows are clear before the next pilot stage.
Build: A0000381
Where to record notes
A manual handover pack for pilot operators so referral, repeat-use, support, story and local-trust workflows are clear before the next pilot stage.
Build: A0000381
When to avoid referral prompts
A manual handover pack for pilot operators so referral, repeat-use, support, story and local-trust workflows are clear before the next pilot stage.
Build: A0000381
How to escalate manually
A manual handover pack for pilot operators so referral, repeat-use, support, story and local-trust workflows are clear before the next pilot stage.
Build: A0000381
How to protect consent and privacy
A manual handover pack for pilot operators so referral, repeat-use, support, story and local-trust workflows are clear before the next pilot stage.
Build: A0000381
Status labels
Ready for pilot handover
Needs operator review
Hold until support issue closes
Do not use publicly
Connected admin routes
/admin/support-to-referral-operator-notes//admin/admin-growth-readiness-dashboard//admin/admin-launch-day-command-centre/Manual-only guardrails
- No automatic story publishing, fake testimonials or public complaint walls.
- No automated SMS, automatic email, auto-send outreach or scheduled reminder campaigns.
- No rewards, discounts, credits, points, referral incentives or repeat-use promotions.
- No auto-booking, auto-dispatch, automatic provider assignment or automatic escalation.
- No bidding, quote comparison, provider ranking or customer-visible provider scores.
- All story, sharing, referral and growth workflows stay manual, private, low-pressure and admin-reviewed.
Detailed checks
| Area | Check | File | Status | Detail |
|---|---|---|---|---|
| files | Pilot Referral Handover Pack helper | source/thefixersapp/includes/pilot_referral_handover_pack_helper.php | FAIL | Missing. |
| files | Wrapper helper | source/includes/pilot_referral_handover_pack_helper.php | FAIL | Missing. |
| files | Admin page | source/thefixersapp/admin/pilot-referral-handover-pack/index.php | FAIL | Missing. |
| files | Admin wrapper | source/admin/pilot-referral-handover-pack/index.php | FAIL | Missing. |
| files | Admin QA Index connection | source/thefixersapp/admin/admin-qa-index/index.php | FAIL | Missing. |
| files | Admin Launch Day Command Centre connection | source/thefixersapp/admin/admin-launch-day-command-centre/index.php | FAIL | Missing. |
| files | Admin Growth Dashboard connection | source/thefixersapp/admin/admin-growth-readiness-dashboard/index.php | FAIL | Missing. |
| copy | Copy present: What to say | source/thefixersapp/includes/pilot_referral_handover_pack_helper.php | WARN | Core copy should remain in helper. |
| copy | Copy present: What not to say | source/thefixersapp/includes/pilot_referral_handover_pack_helper.php | WARN | Core copy should remain in helper. |
| copy | Copy present: Where to record notes | source/thefixersapp/includes/pilot_referral_handover_pack_helper.php | WARN | Core copy should remain in helper. |
| copy | Copy present: When to avoid referral prompts | source/thefixersapp/includes/pilot_referral_handover_pack_helper.php | WARN | Core copy should remain in helper. |
| copy | Copy present: How to escalate manually | source/thefixersapp/includes/pilot_referral_handover_pack_helper.php | WARN | Core copy should remain in helper. |
| copy | Copy present: How to protect consent and privacy | source/thefixersapp/includes/pilot_referral_handover_pack_helper.php | WARN | Core copy should remain in helper. |
| statuses | Status present: Ready for pilot handover | source/thefixersapp/includes/pilot_referral_handover_pack_helper.php | WARN | Status label should remain in helper. |
| statuses | Status present: Needs operator review | source/thefixersapp/includes/pilot_referral_handover_pack_helper.php | WARN | Status label should remain in helper. |
| statuses | Status present: Hold until support issue closes | source/thefixersapp/includes/pilot_referral_handover_pack_helper.php | WARN | Status label should remain in helper. |
| statuses | Status present: Do not use publicly | source/thefixersapp/includes/pilot_referral_handover_pack_helper.php | WARN | Status label should remain in helper. |
| guardrails | No automatic story publishing, fake testimonials or public complaint walls. | source/thefixersapp/includes/pilot_referral_handover_pack_helper.php | WARN | Manual-only guardrail should be documented. |
| guardrails | No automated SMS, automatic email, auto-send outreach or scheduled reminder campaigns. | source/thefixersapp/includes/pilot_referral_handover_pack_helper.php | WARN | Manual-only guardrail should be documented. |
| guardrails | No rewards, discounts, credits, points, referral incentives or repeat-use promotions. | source/thefixersapp/includes/pilot_referral_handover_pack_helper.php | WARN | Manual-only guardrail should be documented. |
| guardrails | No auto-booking, auto-dispatch, automatic provider assignment or automatic escalation. | source/thefixersapp/includes/pilot_referral_handover_pack_helper.php | WARN | Manual-only guardrail should be documented. |
| guardrails | No bidding, quote comparison, provider ranking or customer-visible provider scores. | source/thefixersapp/includes/pilot_referral_handover_pack_helper.php | WARN | Manual-only guardrail should be documented. |
| guardrails | All story, sharing, referral and growth workflows stay manual, private, low-pressure and admin-reviewed. | source/thefixersapp/includes/pilot_referral_handover_pack_helper.php | WARN | Manual-only guardrail should be documented. |
| connections | admin-qa-index/index.php connected | source/thefixersapp/admin/admin-qa-index/index.php | WARN | Related surface should include A0000381. |
| connections | admin-launch-day-command-centre/index.php connected | source/thefixersapp/admin/admin-launch-day-command-centre/index.php | WARN | Related surface should include A0000381. |
| connections | admin-growth-readiness-dashboard/index.php connected | source/thefixersapp/admin/admin-growth-readiness-dashboard/index.php | WARN | Related surface should include A0000381. |
| navigation | Admin dashboard link added | source/thefixersapp/admin/index.php | WARN | Admin dashboard should include this page. |