Referral claritySame help, clearer handoff

Referral links start through TheFixers and are reviewed with Your IT & Tech Mates. Referral details stay attached in the background so the customer can continue through one clear help path.

Evidence checked

Trust wording is reviewed before it is shown

Public trust notes should be based on real review, referral, warranty or provider evidence, not self-claimed badges or automatic ranking.

Share friendly tech help

Send one simple link. The person you refer can accept it first, then continue to the Quick Help form when they are ready. They control what details they share.

Preview referralAdd my details
Referral handoff

Share the accept page first, not a separate booking form

The person you refer should accept the referral, then move into Quick Help with the referral details still attached.

1. Share referral link
2. They accept it
3. They continue to Quick Help
Preview accept pageOpen referred bookingAsk support to check

Referral details help staff understand where the request came from. The repair request itself still uses the existing Quick Help path.

Your referral link

Copied.

Referral not supplied

SMSWhatsAppEmail

Privacy and safety

The person you refer chooses what details to send. Their private request is not shown back to you from this flow.

Please do not enter passwords, PINs, banking codes or one-time login codes.

Referral kept tidy

We keep the referral code consistent and avoid creating another record if these details already exist. If you already accepted this referral, continue from the same link instead of starting again.

Reference: not supplied

How it works

1. Share the link.
They see a plain “you’ve been referred” page first.
2. They accept the referral.
The referral is attached without showing their private request details to you.
3. They request help.
Quick Help sends the request to staff review before any next step is arranged.

Please do not share passwords, banking codes, PINs or one-time login codes in any form.

Before you take part

Before you take part: Opportunity, referral, provider, job-board, ambassador, invoice and payment pathways are designed to help people explore suitable work, introductions, customer support, referral, project, provider or service opportunities. They do not guarantee jobs, income, referrals, rewards, reviews, approvals, ongoing work, payment timing or customer outcomes. Participation does not automatically create an employment, contractor, agency, partnership or franchise relationship with thefixers.app or Your IT & Tech Mates unless a separate written agreement says so. Each person must only accept suitable tasks, use official payment and support pathways, follow safety and guidance rules, avoid overpromising, and meet any tax, legal, licensing, campus, age, consent or parent/guardian requirements that apply.