.yitm-intent-enquiry{--ink:#16263a;--muted:#5c6878;--line:#dfe4ea;--soft:#f6f8fa;--accent:#f0b44d;max-width:980px;margin:2.5rem auto;padding:0 1rem;color:var(--ink)}
.yitm-intent-enquiry__shell{background:#fff;border:1px solid var(--line);border-radius:24px;box-shadow:0 18px 50px rgba(22,38,58,.08);overflow:hidden}
.yitm-intent-enquiry__head{display:flex;justify-content:space-between;gap:1.25rem;align-items:flex-start;padding:1.5rem 1.5rem 1.1rem;background:linear-gradient(180deg,#fbfcfd 0%,#fff 100%)}
.yitm-intent-enquiry__head h1{font-size:clamp(1.8rem,4vw,2.7rem);line-height:1.05;margin:.25rem 0 .55rem}.yitm-intent-enquiry__head p{max-width:700px;margin:0;color:var(--muted);font-size:1.02rem}.yitm-intent-enquiry__eyebrow{display:inline-flex;font-size:.78rem;font-weight:800;text-transform:uppercase;letter-spacing:.08em;color:#6b4d12}
.yitm-intent-enquiry__reset{background:#fff;color:#31445b;border:1px solid #cfd6df;border-radius:999px;padding:.62rem .9rem;cursor:pointer;white-space:nowrap}
.yitm-intent-enquiry__body{padding:0 1.5rem 1.5rem}.yitm-intent-enquiry__messages{display:flex;flex-direction:column;gap:.65rem;max-height:360px;overflow:auto;padding:.7rem 0 .4rem;scroll-behavior:smooth}
.yitm-intent-enquiry__bubble{max-width:min(82%,690px);padding:.78rem .95rem;border-radius:16px;background:#f2f5f8}.yitm-intent-enquiry__bubble.is-customer{align-self:flex-end;background:#edf3ff}.yitm-intent-enquiry__bubble.is-safety{background:#fff4df;border:1px solid #efc26f}.yitm-intent-enquiry__bubble-label{display:block;font-size:.72rem;font-weight:800;text-transform:uppercase;letter-spacing:.05em;margin-bottom:.2rem}.yitm-intent-enquiry__bubble p{margin:0;line-height:1.45}
.yitm-intent-enquiry__starters{padding:.2rem 0 1rem}.yitm-intent-enquiry__starters>span{display:block;color:var(--muted);font-size:.9rem;margin-bottom:.55rem}.yitm-intent-enquiry__starter-row{display:flex;gap:.5rem;flex-wrap:wrap}.yitm-intent-enquiry__starter-row button{border:1px solid var(--line);background:#fff;border-radius:999px;padding:.58rem .78rem;color:var(--ink);cursor:pointer}.yitm-intent-enquiry__starter-row button:hover{border-color:#aeb8c5;background:#fafbfc}
.yitm-intent-enquiry form{display:grid;grid-template-columns:1fr auto;gap:.65rem;align-items:stretch}.yitm-intent-enquiry textarea{min-height:96px;padding:.85rem .9rem;border:1px solid #b9c2cd;border-radius:14px;resize:vertical;font:inherit;line-height:1.45}.yitm-intent-enquiry textarea:focus{outline:3px solid rgba(61,112,176,.16);border-color:#6d8db6}.yitm-intent-enquiry [data-enquiry-send]{border:0;border-radius:14px;padding:.8rem 1.1rem;background:var(--ink);color:#fff;font:inherit;font-weight:800;cursor:pointer}.yitm-intent-enquiry [data-enquiry-send]:disabled{opacity:.55;cursor:not-allowed}
.yitm-intent-enquiry__privacy{font-size:.86rem;color:var(--muted);margin:.65rem 0 0}.yitm-intent-enquiry__panel{margin-top:1rem}.yitm-intent-enquiry__panel:empty{display:none}.yitm-intent-enquiry__question-card,.yitm-intent-enquiry__recommend-card{padding:1.1rem 1.15rem;border-radius:16px;background:var(--soft);border:1px solid var(--line)}.yitm-intent-enquiry__question-card h3,.yitm-intent-enquiry__recommend-card h3{margin:.3rem 0 .55rem;font-size:1.2rem}.yitm-intent-enquiry__recommend-card p{margin:.4rem 0;color:#39485a}.yitm-intent-enquiry__recommend-card.is-safety{background:#fff6e7;border-color:#efc26f}.yitm-intent-enquiry__recommend-card.is-human-review{background:#f7f7fb}.yitm-intent-enquiry__understood{font-size:.92rem!important;color:var(--muted)!important}
.yitm-intent-enquiry__choices{display:flex;flex-wrap:wrap;gap:.55rem;margin-top:.75rem}.yitm-intent-enquiry__choices button{background:#fff;color:var(--ink);border:1px solid #cfd6df;border-radius:12px;padding:.68rem .82rem;font:inherit;cursor:pointer}.yitm-intent-enquiry__choices button:hover{border-color:#8fa0b2;background:#fbfcfd}
.yitm-intent-enquiry__actions{display:flex;gap:.65rem;flex-wrap:wrap;margin-top:.85rem}.yitm-intent-enquiry__actions a{display:inline-flex;align-items:center;text-decoration:none;border-radius:11px;padding:.7rem .9rem;font-weight:800}.yitm-intent-enquiry__primary{background:var(--ink);color:#fff}.yitm-intent-enquiry__secondary{background:#fff;color:var(--ink);border:1px solid #cfd6df}
.yitm-intent-enquiry__handover-details{border:1px solid var(--line);border-radius:14px;background:#fff}.yitm-intent-enquiry__handover-details summary{cursor:pointer;padding:.85rem 1rem;font-weight:800}.yitm-intent-enquiry__handover-body{border-top:1px solid var(--line);padding:1rem}.yitm-intent-enquiry__facts{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:.65rem}.yitm-intent-enquiry__fact{padding:.65rem;border-radius:10px;background:var(--soft)}.yitm-intent-enquiry__fact span{display:block;color:var(--muted);font-size:.78rem}.yitm-intent-enquiry__fact strong{display:block;margin-top:.15rem;font-size:.92rem}.yitm-intent-enquiry__handover-body p{margin:.8rem 0}.yitm-intent-enquiry__handover-body small{color:var(--muted)}
.yitm-intent-enquiry__status{margin:.8rem 0 0;color:var(--muted);min-height:1.4em}.yitm-intent-enquiry[data-busy="true"] .yitm-intent-enquiry__choices button,.yitm-intent-enquiry[data-busy="true"] .yitm-intent-enquiry__starter-row button{pointer-events:none;opacity:.65}
.yitm-smart-enquiry-nav{border-bottom:1px solid #e5e9ee;background:#fff}.yitm-smart-enquiry-nav .wrap{display:flex;justify-content:space-between;gap:1rem;align-items:center;padding:.8rem 1rem}.yitm-smart-enquiry-nav a{text-decoration:none;color:#16263a;font-weight:700}.yitm-smart-enquiry-nav__brand{display:flex;gap:.55rem;align-items:center}.yitm-smart-enquiry-nav__brand img{width:34px;height:34px}.yitm-smart-enquiry-nav__links{display:flex;gap:1rem;flex-wrap:wrap}.yitm-smart-enquiry-intro{max-width:980px;margin:2rem auto 0;padding:0 1rem}.yitm-smart-enquiry-intro p{color:#5c6878;max-width:720px}
@media(max-width:720px){.yitm-intent-enquiry{margin:1.25rem auto}.yitm-intent-enquiry__head{display:block;padding:1.15rem}.yitm-intent-enquiry__reset{margin-top:.8rem}.yitm-intent-enquiry__body{padding:0 1.15rem 1.15rem}.yitm-intent-enquiry form{grid-template-columns:1fr}.yitm-intent-enquiry__bubble{max-width:94%}.yitm-intent-enquiry__facts{grid-template-columns:1fr}.yitm-smart-enquiry-nav__links{display:none}}